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Welcome to Leadpush.io ("Leadpush," "we," "our," or "us"). These Terms of Service ("Terms") form a legally binding agreement between Leadpush LLC, a Florida limited liability company, and the individual or entity ("Customer," "you," or "your") who creates an account or otherwise uses our marketing automation, email delivery, and related services (collectively, the "Services").
By creating an account or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not access or use the Services.
To access and use the Services, you must create an account by providing accurate, current, and complete registration information, including:
If you are registering on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
Security Requirements:
Leadpush allows you to extend access to the Services to your affiliates, subsidiaries, or related entities ("Affiliates"). Each Affiliate may either:
Important: In all cases, you are directly and primarily responsible for the actions of your Affiliates and any other users who access the Services through your account or shared credentials. All such users and Affiliates will be deemed bound by these Terms as if they were you, and references in these Terms to "you" include all applicable Affiliates and authorized users acting under your account.
For the purposes of these Terms, the following definitions apply:
The primary account you register with us, including any sub-accounts or authorized users you create.
Any content, information, or materials uploaded, stored, transmitted, or generated through the Services by you or on your behalf.
Any manuals, guidelines, or policies provided by Leadpush in connection with the Services.
Our Anti-Spam and Acceptable Use Policy, incorporated by reference into these Terms.
Products, services, or platforms (such as Twilio) that you may choose to integrate with the Services.
Your use of the Services is subject to additional documents that form part of these Terms, including our Acceptable Use & Anti-Spam Policy, our Privacy Policy, and our Service Level Agreement.
If you process personal data subject to data protection laws such as the GDPR, our Data Processing Addendum (“DPA”) will also apply and is available upon request.
Leadpush provides a unified marketing automation and email delivery platform designed to help you create, send, and analyze communications with your audience.
Core features include email newsletters, campaign automations, email builders, contact segmentation, list management, analytics, and event tracking. The Services also provide outbound email delivery via SMTP relay, and integrate with third-party SMS and push notification providers such as Twilio.
At present, Leadpush accepts customers located in North America; however, you may send communications to recipients in other jurisdictions provided you comply with all applicable laws, including but not limited to the CAN-SPAM Act, Canada’s Anti-Spam Legislation (CASL), and the EU’s GDPR and ePrivacy Directive.
From time to time, Leadpush may make certain features or functionality available to you on a beta, preview, or early access basis (“Beta Features”). Beta Features are provided solely for evaluation purposes, may be subject to additional terms, and are provided “as is” without warranty of any kind. Leadpush may add, modify, or discontinue Beta Features at any time without notice, and their availability in a beta stage does not guarantee that they will be made generally available. You acknowledge that Beta Features may be less reliable or not operate as intended and agree to use them at your own risk.
Leadpush may perform scheduled maintenance on the Services from time to time, and will use commercially reasonable efforts to provide at least twenty-four (24) hours’ notice for planned downtime. We may also perform emergency maintenance or take the Services offline without notice when necessary to protect the security, integrity, or stability of the platform. You acknowledge that the Services may be unavailable during maintenance windows or due to other causes beyond our reasonable control, and that such downtime will not be considered a breach of these Terms.
You must use the Services in accordance with our Acceptable Use & Anti-Spam Policy.
All messages sent through the Services must be permission-based, meaning you must have direct, verifiable consent from each recipient. Use of purchased, rented, scraped, or otherwise acquired lists is strictly prohibited.
Your sending practices must maintain hard-bounce and complaint rates below the thresholds stated in the AUP. These rates are measured over a rolling twenty-four (24) hour window, subject to the minimum sending volumes stated in the AUP, and may be evaluated both across your Account and within each Workspace. You may not transmit content that is illegal, fraudulent, misleading, or otherwise prohibited under the AUP.
Leadpush actively monitors Accounts using sender-reputation and trust systems and may issue warnings, impose sending limits, implement warm-up schedules, or automatically suspend sending privileges in order to protect the platform’s deliverability and reputation. Sender-reputation enforcement applies at the Account level, so activity in any Workspace may affect the Account and a suspension may block sending from all associated Workspaces.
The Services may integrate with third-party providers such as Twilio for SMS and push notifications. These third-party services are governed by their own terms of use and privacy policies.
Leadpush is not responsible for the operation, security, or compliance of third-party services. Your use of any such service is at your sole risk, and you are responsible for ensuring compliance with all applicable laws and these Terms.
All subscription plans are billed on a monthly basis unless you elect an annual plan, in which case fees are billed annually.
Certain features or usage levels may incur additional charges, as specified at the time of purchase.
Plans renew automatically at the end of each billing cycle unless canceled prior to renewal.
Refunds are generally not provided, except where an account has had no usage and no stored contacts.
If payment is not received when due, we may suspend your account until payment is made. Accounts with unpaid balances for sixty (60) days may be permanently closed, with all associated data deleted.
If any undisputed amount owed under these Terms is not paid within the time frame specified on your invoice or billing statement, Leadpush may assess a late payment charge of one and one-half percent (1.5%) of the outstanding balance per month, or the maximum rate permitted by applicable law, whichever is lower. Late fees are in addition to, and not in lieu of, any other remedies available to Leadpush, and will continue to accrue until the overdue amount is paid in full.
You retain all ownership rights in the data and content you upload or send through the Services.
By using the Services, you grant Leadpush a limited license to store, transmit, and review your data for the purposes of providing technical support, ensuring compliance, and fulfilling legal obligations.
All software, designs, and other intellectual property comprising the Services are and shall remain the exclusive property of Leadpush and its licensors.
Each party agrees to maintain the confidentiality of the other party’s confidential information and to use it solely for fulfilling obligations under these Terms.
If you choose to provide feedback, ideas, or suggestions regarding the Services, you acknowledge and agree that Leadpush may use such feedback without restriction or obligation to you.
Leadpush respects the intellectual property rights of others and expects its customers to do the same.
If you believe that content transmitted through the Services infringes your copyright, you may send a notice to legal@leadpush.io with the details required under the Digital Millennium Copyright Act (“DMCA”).
Upon receipt of a valid DMCA notice, Leadpush may remove the allegedly infringing material and take other action deemed appropriate.
You agree to indemnify, defend, and hold harmless Leadpush, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, losses, and expenses arising out of or in any way connected with your use of the Services, your violation of these Terms or any applicable law, or the content or communications you transmit through the Services.
The Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory.
To the fullest extent permitted by law, Leadpush shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue. In no event shall Leadpush’s total liability exceed the amount you paid for the Services in the twelve (12) months preceding the claim.
Leadpush may suspend or terminate your Account if you breach these Terms, violate the Acceptable Use & Anti-Spam Policy, meet or exceed an automatic sender-reputation suspension threshold, or fail to make required payments.
A sender-reputation suspension remains in effect unless and until Leadpush manually reinstates the Account. The Account owner may request review after correcting the underlying issue, but reinstatement is not automatic or guaranteed. Leadpush may require evidence of remediation and confirmation that current sending metrics no longer meet an automatic suspension threshold before restoring sending privileges.
Upon termination, you must cease all use of the Services, and your access will be revoked. Certain provisions, including those relating to intellectual property, indemnification, and limitations of liability, will survive termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Florida, and you consent to the jurisdiction of such courts.
We may revise these Terms from time to time to reflect changes in our Services, our business, or applicable law.
We will post the updated Terms on our website and indicate the date of the latest revision. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.
Unless you provide written notice to the contrary, you grant Leadpush the right to use your name, logo, and brand identifiers in our customer lists, on our website, and in presentations, case studies, and marketing materials for the purpose of identifying you as a customer of the Services.
Leadpush will use your name and logo in a manner consistent with your brand guidelines, if provided, and will not make any false or misleading statements regarding your use of the Services.
For questions about these Terms, please contact: legal@leadpush.io