Adding Additional Emails
Route account notification emails to more people without changing the primary login email on the account.
Use Account Settings -> Notifications when more than one inbox should receive important account notifications. This is useful for shared finance inboxes, operations teams, or deliverability contacts who need visibility but should not own the account itself.
How additional notification emails work
Additional notification emails are extra recipients for account notification emails.
- your primary account email still receives notifications
- you can add up to 10 extra email addresses
- each added address appears in the list with the time it was added
- you can remove an address later if it should no longer receive notifications
Add another notification email
Open Notifications
From the dashboard, go to Account Settings and open Notifications.
Enter the email address
Use the Additional Notification Emails card and enter the address you want to add.
Click Add Email
Select Add Email to save the new recipient. The email will appear in the list below the form after it is added successfully.
Review or remove existing recipients
Each additional recipient appears as its own row in the card.
- the main row shows the email address
- the secondary text shows when it was added
- the Remove button deletes that recipient from the notification list
Removing an address only removes it from this extra-recipient list. It does not change the account owner email used to sign in.
Best practices
- add shared team inboxes only when multiple people genuinely need the same alerts
- keep the list focused so critical notifications do not get ignored
- review the list when roles change or vendors no longer need visibility
- leave the primary account email as the main owner account instead of using a shared mailbox for login
Related guidance
- Notifications for the full notification settings overview
- Preferences for channel controls and workspace overrides