Managing Suppressions
Block specific email addresses from future sends, review or export suppression records, and remove suppressions when appropriate.
Overview
Suppressions are workspace-level email blocks. They help prevent future sends to addresses that should not receive messages from the current workspace. Suppression management also supports the broader email deliverability monitoring workflow by keeping known ineligible recipients out of future sends.
In the dashboard, you can:
- create a manual suppression for a specific email address
- search and review existing suppressions
- inspect suppression types such as manual, bounce, and complaint
- export filtered suppression data to CSV
- remove suppressions when they are no longer needed
If you need to manage these records programmatically, use the Suppressions API documentation for the full list, get, create, update, and delete endpoints.
Before you start
- Open the correct workspace before managing suppressions, since suppression records are workspace-specific.
- You need write access in the workspace to create or delete suppressions.
- You must be a workspace owner or admin to create, review, download, or delete exports.
- Have the exact email address ready if you plan to add a manual suppression.
Use suppressions carefully. Removing a suppression can make an address eligible for sending again in that workspace.
Open Email Suppressions in the dashboard
Open your workspace
Go to the Dashboard and switch into the workspace you want to manage.
Open Settings
Use the main navigation to open Settings.
Go to Email Suppressions
Open Email Suppressions from the Settings area.
Create a manual suppression
Click the add button
On the Email Suppressions page, click the Suppression button in the top-right corner.
Enter the email address
Type the email address you want to block.
Create the suppression
Click Create to save the new suppression.
Confirm it appears in the list
The new entry should appear in the suppression table with the manual type.
Review and filter suppressions
Use the suppression table to inspect and narrow the list of records in the workspace.
- Search by email address using the table search field.
- Review the suppression
typebadge on each row. - Use the available table filters to narrow the list by type or created date when needed.
- Sort the table to review the newest or oldest suppression records first.
Export suppressions to CSV
Suppression exports run in the background, so you can leave the page while Leadpush prepares the file.
Choose which suppressions to include
Use email search, the Type filter, or the created-date range to narrow the table. The Type filter supports manual, bounce, and complaint suppressions.
Open the export form
Click Export CSV beside the date-range control. The button is available to workspace owners and admins.
Choose attributes
Keep All available attributes selected to include suppression ID, email, type, created date, and updated date. Select Choose attributes to include only specific columns; at least one is required.
Queue the export
Click Queue export. Leadpush copies the current search and filters and starts processing the CSV in the background.
Track and download the export
Open Workspace Settings → Exports or use the completion notification. The Exports page shows preparation, row progress, finalization, completion, and failure states. Open the completed export’s action menu and select Download CSV.
Sorting and pagination are not part of the export. Suppressions created after the export is submitted are excluded. Completed CSV files remain available for up to 60 days and use five-minute private download links. You can delete completed or failed exports early from the Exports page; active exports cannot be deleted.
Remove a suppression
Find the suppression
Search or filter the table until you locate the row you want to remove.
Open row actions
Use the row action menu for that suppression.
Choose Delete
Select Delete and confirm the action when prompted.
Verify the row is gone
After a successful delete, the suppression should disappear from the table.
Understand suppression types
| Type | Meaning |
|---|---|
manual | Added intentionally by a user in the dashboard or API |
bounce | Created because delivery to that address bounced |
complaint | Created because the recipient reported the message as unwanted |
Troubleshooting
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