Workspaces
Manage workspace-level general settings, identity, email, team access, API key, data, and branding controls inside each workspace.
The Workspaces section covers practical tasks that happen inside a specific workspace after initial setup is complete. Use it when you need to control recipient eligibility, review operational records, and keep workspace sending behavior clean.
Sections in this category
What this category covers
These guides help you understand:
- how workspace name, delivery mode, and timezone are managed
- how workspace-level controls affect which recipients can receive email
- how contact identity is defined inside a workspace
- where to manage suppression records inside the dashboard
- how to manage workspace members and invitations
- how to create and rotate workspace API credentials
- how to manage workspace fields and data structure
- how to customize the unsubscribe page appearance
- when to add or remove a manual suppression
- how workspace operations differ from one workspace to another
Start here
Start with General Settings when you need to update the workspace name, delivery mode, or timezone. Read Identity when you need to define which field uniquely identifies contacts in a workspace. Open Email when you need to manage workspace-level sending controls such as domains, SMTP credentials, or suppressions. Use Team & Access when you need to manage current members or workspace invitations. Read API Keys when you need to create or retire credentials for custom API integrations. Open Data when you need to manage fields and other workspace data structure settings. Read Branding when you need to customize the unsubscribe page logo or button color.
Related next steps
Teams usually pair these workspace-operation guides with:
- Workspaces when deciding how brands, regions, or environments should be separated
- Add a Sending Domain when preparing a workspace for live sending
- Creating Contacts when preparing recipient data before messaging begins