Email

SMTP Credentials

Create SMTP credentials for a workspace, copy the generated password, and manage existing credentials from the dashboard.

Overview

SMTP credentials let an application or service authenticate against your workspace over SMTP. Each credential is created inside a specific workspace, and the dashboard shows the credential name, generated username, and created date.

Use this page when you need to:

  • create a new SMTP account for an app, device, or integration
  • copy the generated password when the credential is first created
  • review existing SMTP usernames in the workspace
  • delete credentials that should no longer be used

Before you start

  • Open the correct workspace before managing SMTP credentials, since credentials are workspace-specific.
  • You need write access in the workspace to create or delete credentials.
  • Plan where the credential will be used so you can give it a recognizable name.

The SMTP password is only shown once, immediately after creation. Copy it before closing the dialog.

Open SMTP Credentials in the dashboard

Open your workspace

Go to the Dashboard and switch into the workspace you want to manage.

Open Settings

Use the main navigation to open Settings.

Go to SMTP Credentials

Open SMTP Credentials from the Email section.

Create a new SMTP credential

Click the credentials button

On the SMTP Credentials page, click the Credentials button in the top-right corner.

Enter a name

Provide a name that helps your team recognize where the credential will be used, such as Website Relay or Legacy App.

Create the credential

Click Create to generate the SMTP account.

Copy the password

After the credential is created, copy the generated password immediately. You will not be able to retrieve it again later from the dashboard.

Save the credential details

Store the generated username and copied password in the application, password manager, or secret store that will use them.

Review existing credentials

Use the SMTP Credentials table to review active credentials in the workspace.

  • Review the credential name to understand which app or service it belongs to.
  • Use the generated username shown in the list when configuring your SMTP client.
  • Sort by creation date if you need to review newer or older credentials first.

Delete a credential

Find the credential

Locate the SMTP credential you want to remove from the list.

Open row actions

Use the row action menu for that credential.

Choose Delete

Select Delete and confirm the action.

Update the connected system

If the credential was still in use, replace it in the connected application before sending resumes.

Troubleshooting