Email

Sending Domains

Add and verify sending domains, then create sending addresses your workspace can use for live email delivery.

Overview

The Domains area in workspace settings is where you manage the sending domains and sending addresses used by a workspace. This is the workspace-level view of the email identity setup required before live sending.

From this page, you can:

  • add a new top-level sending domain
  • choose the configured provider for that domain
  • open the DNS records required for verification
  • verify the domain after DNS is published
  • add sending addresses under a verified or pending domain
  • review and delete existing domains or sending addresses

If you are setting up a workspace for the first time, you may also want the broader onboarding guide at Add a Sending Domain.

Before you start

  • Open the correct workspace before managing domains, since domains and sending addresses are workspace-specific.
  • You need write access in the workspace to create or delete domains and addresses.
  • Have access to the DNS settings for the domain you plan to use.
  • Have a monitored inbox ready for each sending address so you can receive its verification email.

Before you can send live email, the top-level domain must be verified through DNS, and each sending address also requires its own verification email step.

Open Domains in the dashboard

Open your workspace

Go to the Dashboard and switch into the workspace you want to manage.

Open Settings

Use the main navigation to open Settings.

Go to Domains

Open Domains from the Email section.

Add a sending domain

Click the Domain button

On the Domains page, click the Domain button in the top-right corner.

Enter the domain

Provide the top-level sending domain, such as example.com.

Choose the provider

Select the configured provider for the domain:

  • Leadpush
  • AWS SES

Create the domain

Click Create to add the domain record to the workspace.

View DNS records and verify the domain

Find the domain

Locate the domain in the Domains table.

Open View DNS

Use View DNS to open the domain verification modal.

Add the DNS records

Copy the records shown in the modal and publish them with your DNS provider.

Run verification

Click Verify after the DNS records are published.

Confirm the status

Return to the Domains table and confirm the domain verification status updates appropriately.

The Domains table also shows:

  • the domain name
  • the configured provider
  • the current verification status
  • the created date

Add a sending address

Expand the domain row

Open the domain row to reveal the Sending Addresses section.

Click Add Sending Address

Use Add Sending Address for the domain you want to send from.

Enter the sender details

Complete the required fields:

  • sending address local part
  • display name
  • reply-to address
  • company address
  • city, state, and zip
  • country

Create the address

Click Create to save the sending address.

Complete address verification

Check the inbox for that address and click the verification link within 24 hours.

Review sending addresses

Each expanded domain row shows the sending addresses currently available for that domain.

Use that list to review:

  • the full sending address
  • the display name
  • the current verification status

Delete a domain or sending address

Find the record

Locate the domain in the Domains table or the sending address in the expanded addresses list.

Open row actions

Use the action menu for the domain, or the delete action shown next to the sending address.

Confirm the deletion

Choose Delete and confirm the action.

Verify it is gone

After deletion, the domain or address should no longer appear in the list.

Troubleshooting