Campaigns

Reviewing Campaign Executions

Inspect how individual contacts moved through a campaign and review the exact steps they executed.

The Executions tab is where you move from campaign-level reporting to contact-level workflow tracing.

Use it when you need to understand how one person actually progressed through the automation instead of looking only at aggregate metrics.

Open the executions list

Open a campaign, then select the Executions tab.

This shows the execution table for that campaign.

What the executions table shows

The table includes:

  • Contact
  • Status
  • Created

From this view you can search and sort executions to find the exact contact workflow run you need to inspect.

Open an execution from the table

Each execution row links to that contact's workflow detail.

From the contact workflow view you can:

  • switch between Campaign Workflow and Execution Timeline
  • review the execution status
  • see which nodes and edges ran
  • use Full Screen to open the campaign-scoped execution view

This gives you both contact context and a workflow-specific drilldown path.

Review the workflow map

The workflow view renders the campaign graph in readonly mode.

Leadpush highlights which nodes and edges were actually executed for that contact. This is useful when you need to confirm:

  • which branch the contact entered
  • whether a delay or time window step was reached
  • whether the contact exited early
  • whether a send-email or send-event step actually ran

Review the execution timeline

The timeline view breaks the execution into ordered steps.

Depending on the campaign path, it can show entries such as:

  • entered campaign
  • send email
  • send event
  • update contact
  • time delay
  • random cohort
  • true/false branch
  • left campaign

Use the timeline when the order of events matters more than the graph shape.

When to use executions instead of metrics

Use Campaign Reporting when you want trends and totals.

Use Executions when you need to answer questions like:

  • Why did this one contact take this path?
  • Did the contact hit the expected branch?
  • Did a delay step execute?
  • Did the campaign finish for this person or is it still running?

Best practices

  • Start from the campaign executions list when the problem is limited to one contact or one suspicious run.
  • Use the readonly workflow map to confirm pathing, then switch to the timeline for step-by-step timing.
  • Open the related contact record when you need extra context beyond the workflow itself.
  • Pair execution review with Campaign Reporting when you need both aggregate trends and individual traces.