Workspaces

General Settings

Update the workspace name, control delivery mode, and set the default timezone for the workspace.

Overview

The General Settings page controls the core workspace settings used across delivery and scheduling. Today, the page includes three main configuration areas:

  • workspace name
  • delivery mode
  • workspace timezone

The page also shows the workspace UUID in the header for reference.

Before you start

  • Open the correct workspace before making changes, since these settings are workspace-specific.
  • You need write access in the workspace to update general settings.
  • Be careful when changing delivery mode, since it affects whether messages are simulated, sent normally, or never sent.

Open General Settings in the dashboard

Open your workspace

Go to the Dashboard and switch into the workspace you want to manage.

Open Settings

Use the main navigation to open Settings.

Stay on General

Open General Settings from the settings panel, or stay on the default General screen if it opens first.

Update the workspace name

Find the Workspace Name field

Locate the Workspace Name field near the top of the page.

Enter the new name

Update the name to the label your team should use for this workspace.

Save the change

Click Save to apply the updated workspace name.

Choose the delivery mode

Find Delivery Settings

Scroll to the Delivery Settings section.

Choose the appropriate mode

Select the delivery behavior that matches the workspace state:

  • Sandbox for simulated delivery that never reaches real inboxes
  • Send All for normal message delivery
  • Never when messages should not be sent at all

Save the change

Click Save to apply the updated delivery setting.

Set the workspace timezone

Find the Timezone section

Locate the Workspace Timezone field on the page.

Choose the timezone

Select the timezone the workspace should use as its fallback.

Understand the fallback behavior

Leadpush uses this timezone when a contact record does not already have its own timezone.

Save the change

Click Save to apply the updated timezone.

When to use each delivery mode

ModeWhat it does
SandboxSimulates delivery and does not send to real inboxes
Send AllSends messages normally
NeverPrevents messages from being sent

Troubleshooting

Workspaces

Learn how to manage workspace-level operational settings in Leadpush, including general settings, identity, email controls, team access, API keys, data configuration, and branding.

Identity

Choose the field that uniquely identifies contacts in a workspace.